Data protection

Privacy Policy

The protection of your personal data is of utmost importance to us, Snooze Soles / owner Servet Kara . We therefore process your data exclusively in accordance with legal regulations (GDPR, Austrian Telecommunications Act 2021). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website www.snoozesoles.com and our marketing activities.

1. Data Controller

Snooze Soles / Owner Servet Kara

Siglgasse 18 / 2700 Wiener Neustadt

office@esk-agency.com

0043699 1991 1994

2. Data Collected

We collect and process the following personal data:

  • Contact information : Name, email address, telephone number
  • Usage data : Data about the use of our website and our marketing communications (e.g., click behavior)
  • Technical data : IP address, browser type, device type

3. Purpose and legal basis of data processing

We process your data only in accordance with applicable data protection laws. The processing is carried out for the following purposes:

  1. Contract fulfillment
    For processing orders, inquiries and providing our services.
    Legal basis: Contract performance (Art. 6 para. 1 lit. b GDPR)

  2. Marketing communication (email and SMS)
    To send you marketing information, offers and news via email and SMS.
    Legal basis: Consent (Art. 6 para. 1 lit. a GDPR)

  3. Legal obligations
    To comply with legal retention obligations.
    Legal basis: Legal obligation (Art. 6 para. 1 lit. c GDPR)

  4. Optimization and analysis
    To improve our services and marketing efforts.
    Legal basis: Legitimate interest (Art. 6 para. 1 lit. f GDPR)

4. Consent and Withdrawal

Your data will only be processed for marketing purposes on the basis of your explicit consent.

  • Declaration of consent : By submitting your data via our website, you agree to the processing of your data for marketing purposes.
  • Revocation of your consent : You can revoke your consent at any time by sending us a message to office@esk-agency.com or by using the unsubscribe link in our emails/SMS.

5. Disclosure of data to third parties

We will not share your personal data without your consent, except:

  • Service providers : Service providers who work on our behalf (e.g., for sending emails or SMS messages). These providers are contractually obligated to comply with the GDPR.
  • Authorities : To authorities, if we are legally obligated to do so.

6. Duration of data storage

We only store your data for as long as is necessary to fulfill the above-mentioned purposes or as required by law.

  • Marketing data : Until you withdraw your consent.
  • Contract data : For the duration of the statutory retention periods (7 years according to § 132 BAO in Austria).

7. Your rights

Under the GDPR, you have the following rights:

  • Information : You have the right to know what data we process about you.
  • Correction : You can request the correction of inaccurate or incomplete data.
  • Deletion : You can request the deletion of your data, provided there is no legal obligation to retain it.
  • Restriction : You can request the restriction of the processing of your data.
  • Data portability : You have the right to receive your data in a structured, commonly used and machine-readable format.
  • Right to object : You can object to the processing of your data.

To exercise your rights, please contact:
office@esk-agency.com

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the data protection authority. In Austria, this is the Data Protection Authority (DSB) .

8. Changes to this Privacy Policy

We reserve the right to update this privacy policy as needed. Please visit this page regularly to stay informed of any changes.